Exchange & Returns Policy – Vandnaas
At Vandnaas, we take great pride in the quality and craftsmanship of our ethnic wear. Every product is carefully inspected before it is shipped to ensure you receive only the best. However, we understand that sometimes you may wish to exchange your order.
Exchange Policy
Products purchased from Vandnaas are eligible for exchange under the following conditions:
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The product must be unused, unworn, and in its original condition with tags and packaging intact.
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Exchange requests must be initiated within 7 days of receiving the product.
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Exchanges are allowed for size issues, design changes, or if you wish to select another product of the same or higher value. In case the new product chosen is of higher value, the price difference must be paid in advance before the exchange is processed.
Returns Policy
As part of our brand policy, Vandnaas does not offer refunds. Customers may request an exchange for another product available on our website or store, subject to the above conditions.
Process
To request an exchange, please contact our customer care team at [ vandnaas@yahoo.com /+91-8920051079 ]. Once your request is approved, you will be guided through the return shipment process. Customers are responsible for the cost of returning the product, unless the exchange is due to a defect or an error on our part.
Damaged or Incorrect Products
If you receive a damaged or incorrect product, please notify us within 24 hours of delivery with photographs as proof. Vandnaas will arrange for a replacement at no additional cost after verifying the claim.
Final Note
Vandnaas reserves the right to decline exchange requests that do not meet the above conditions. Our goal is to ensure that every customer enjoys a hassle-free and satisfying shopping experience with us.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, you can reach us at:
Vandnaas – Premium Women’s Ethnic Wear
vandnaas@yahoo.com
Delhi, India